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TERMS & CONDITIONS

​​These General Terms & Conditions apply to all reservations, stays, activities, retreats, and programs at Bedouin Yoga Camp in Wadi Rum, Jordan, mediated by Soul Tribe Travel By confirming a booking, guests agree to the following terms.

1. Reservations & Arrival

  • Individual Guests must contact us via WhatsApp at least 24 hours prior to arrival to confirm:

    • Estimated arrival time

    • Pick-up location

  • Transfers from designated meeting points are usually included in the room rate unless otherwise specified.

  • An additional transfer fee may apply if guests book accommodation only and do not participate in additional activities.

Failure to confirm arrival details may result in delays in transfer arrangements.

2. Rates & Inclusions

All rates are quoted in Jordanian Dinar (JOD) or EURO (€) unless otherwise stated.

Room rates include:

  • WIFI access

  • Free drinking water (refill system – guests are encouraged to bring reusable bottles)

  • Tea and instant coffee

  • Standard transfer from designated meeting point (unless otherwise specified)

Entrance fees to the Wadi Rum Protected Area are not included in accommodation rates and must be paid separately unless clearly stated otherwise.

3. Payment Terms

  • Payment conditions will be communicated at the time of booking.

  • We reserve the right to request advance payment or deposit to secure reservations.

  • Accepted payment methods will be confirmed during booking.

  • Full payment must be completed according to the agreed terms prior to or upon arrival.

Failure to comply with payment terms may result in cancellation of the reservation.

3.1. No Flight-Inclusive Travel Packages

Bedouin Yoga Camp & Soul Tribe Travel do not offer or sell travel packages that include international or domestic flights.

Guests are solely responsible for arranging and booking their own flights and travel to and from Jordan.

We are not responsible for:

  • Flight cancellations or delays

  • Airline schedule changes

  • Missed connections

  • Additional costs arising from changes to flight itineraries

Any modifications to arrival or departure times caused by airlines do not entitle guests to free cancellation or refund outside the applicable cancellation policy.

3.2. Passports, Visas & Entry Requirements

Guests are fully responsible for ensuring that:

  • Their passport is valid for entry into Jordan

  • They obtain the required visa (if applicable)

  • They comply with all entry, exit, health, and customs regulations

Bedouin Yoga Camp accepts no responsibility for denied entry, visa issues, expired passports, or failure to meet governmental travel requirements.

No refunds will be granted due to failure to obtain proper travel documentation.

3.3. Additional Costs & Transfers Outside Package Scope

Where packages, retreats, or programs include accommodation, transfers, or services, these are:

  • Calculated based on the number of confirmed participants

  • Valid only for the specific dates stated in the booking confirmation

If a guest:

  • Arrives earlier or departs later than the confirmed program dates

  • Requires additional transfers outside the scheduled group transfer times

  • Changes their travel schedule independently

Any resulting additional accommodation, private transfers, waiting times, or logistical adjustments will be charged separately.

Prices for group packages are based on confirmed participant numbers. If the number of participants decreases after confirmation, the price per person may be adjusted accordingly.

4. Health, Insurance & Personal Responsibility

Travel health insurance is mandatory for all guests visiting Jordan.

Guests are responsible for:

  • Ensuring they are physically and mentally fit for desert stays, yoga participation, and trekking activities.

  • Informing yoga teachers or retreat leaders of any injuries, medical conditions, or physical limitations before participating in activities.

Bedouin Yoga Camp & Soul Tribe Travel:

  • Does not provide medical or psychological treatment.

  • Does not replace professional medical care or therapy.

  • Is not responsible for medical expenses incurred during or after the stay.

In case of emergency, local medical services may be contacted at the guest’s expense.

5. Yoga Lessons & Retreat Participation

  • Yoga classes are offered on selected dates only.

  • Price: 15 JOD per hour per guest. (can be changed)

  • Guests may use available yoga equipment provided at the camp.

  • Participation is voluntary and subject to availability.

Participants acknowledge that yoga and physical activities involve inherent risks.

6. Safety & Camp Rules

For the safety and comfort of all guests and to protect the desert environment:

  • Guests must follow the instructions and advice of local guides and camp staff at all times.

  • No open fires, candles, or incense sticks are permitted.

  • Cooking is not allowed in the camp or inside tents.

  • Fireplaces are handled by camp staff only.

  • Guests wishing to explore trekking routes independently must inform staff in advance for security reasons.

Parents or guardians are fully responsible for supervising minors at all times.

7. Desert Environment Acknowledgment

Guests acknowledge that staying in the desert involves natural conditions including:

  • Heat, cold, wind, and sand

  • Uneven terrain

  • Limited infrastructure

  • Presence of wildlife

By booking, guests accept these environmental conditions.

8. Damage & Property

Guests are responsible for any damage caused to tents, equipment, furnishings, or camp property beyond normal wear and tear.

The camp reserves the right to charge for repair or replacement costs where necessary.

9. Groups & Venue Rental

Group bookings and venue rentals are subject to special conditions and separate agreements.

We do not accept group reservations through standard room rental platforms.

For group inquiries, please contact:
bedouinyogacamp@gmail.com

Programs for groups may be confirmed in cooperation with our partner DMC agency in Amman. Specific terms, payment schedules, and cancellation conditions will be communicated separately.

10. Liability

Participation in desert activities, yoga sessions, trekking, and excursions is at the guest’s own risk.

Bedouin Yoga Camp & Soul Tribe Travel are  not liable for:

  • Personal injuries resulting from failure to follow instructions

  • Loss or damage of personal belongings

  • Weather-related disruptions

  • Delays or cancellations beyond our reasonable control

11. Force Majeure

The camp is not responsible for cancellations, delays, or modifications caused by events beyond our control, including but not limited to:

  • Weather conditions

  • Government regulations

  • Natural disasters

  • Political restrictions

  • Road closures

In such cases, we will make reasonable efforts to offer alternative arrangements where possible.

we always strongly recommend that all guests purchase comprehensive travel insurance — including trip cancellation, trip interruption (including abrupt early return), and travel health/medical coverage. Travel insurance is important for any international journey, regardless of destination. Unexpected situations can arise anywhere in the world, such as personal illness or injury before departure, family emergencies, airline strikes, flight cancellations or delays, lost luggage, airline schedule changes, weather disruptions, or other unforeseen circumstances beyond anyone’s control. Having the appropriate insurance ensures peace of mind and financial protection should anything unexpected occur before or during the retreat.

12. Environmental Responsibility

Bedouin Yoga Camp & Soul Tribe Travel operate within a protected desert environment. Guests agree to:

  • Respect nature and wildlife

  • Avoid littering

  • Use water responsibly

  • Support sustainable practices

By confirming a reservation, guests acknowledge and accept these General Terms & Conditions.

We look forward to welcoming you to Wadi Rum and sharing the beauty, silence, and authenticity of the desert in a respectful and safe way.

13. Cancellation Policy

Cancellation terms depend on the type of booking. The applicable policy will be stated at the time of reservation and becomes binding once the booking is confirmed.

All cancellations must be submitted in writing (email or official booking channel). The effective date of cancellation is the date written notice is received.

13.1 Desert Adventure Packages, Retreats & Customized Programs

(Valid for bookings including guided tours, desert activities, retreats, catering services, or tailor-made arrangements.)

Unless otherwise agreed in writing, the following cancellation conditions apply:

  • More than 90 days before arrival: Free cancellation

  • 89–60 days before arrival: 25% of total booking amount

  • 59–30 days before arrival: 50% of total booking amount

  • 29–15 days before arrival: 75% of total booking amount

  • 14 days or less before arrival / No-show: 100% of total booking amount

These conditions apply to both individuals and groups participating in structured programs.

13.2 Individual Tent Accommodation (Accommodation-Only Bookings)

(Valid exclusively for tent accommodation without additional desert tours, retreats, or organized activities.)

  • Free cancellation up to 14 days before arrival.

  • 13–7 days before arrival: 50% of the total booking amount will be charged.

  • 6 days or less before arrival / No-show: 100% of the total booking amount will be charged.

In certain cases, and only if confirmed in writing at the time of booking, a shorter free cancellation period (e.g., 1–2 days prior to arrival) may apply.

13.3 Group Accommodation Bookings (Accommodation-Only)

A group booking is defined as [insert number] persons or more under one reservation.

Unless otherwise agreed in writing, the following cancellation terms apply:

  • More than 60 days before arrival: Free cancellation

  • 59–30 days before arrival: 30% of total booking amount

  • 29–14 days before arrival: 60% of total booking amount

  • 13 days or less before arrival / No-show: 100% of total booking amount

A deposit may be required to secure group reservations.

13.4 Third-Party Platform Bookings

For reservations made through third-party platforms, the cancellation policy of the respective platform applies. These terms may differ from our direct booking conditions, and guests are responsible for reviewing the applicable platform policy.

13.5 

Refunds, where applicable, will be processed within a reasonable timeframe and may be subject to transaction or banking fees.

We strongly recommend that all guests purchase comprehensive travel insurance covering trip cancellation, interruption (including early return), medical treatment, and unforeseen travel disruptions.

 

16. Agency Status & Cooperation with DMC Partners

16.1 Agency Role

Soul Tribe Travel (AGENT) & Bedouin Yoga Camp operate as an accommodation provider and local service facilitator.

In certain cases, we may arrange or coordinate additional services (such as transportation, guided tours, or retreat logistics) through licensed third-party providers and Destination Management Companies (DMCs) in Jordan.

In such cases, Bedouin Yoga Camp acts solely as an agent or intermediary, and not as a tour operator.

16.2 No Tour Operator Status

Bedouin Yoga Camp & Soul Tribe Travel do not organize or sell package holidays that include flights and does not act as a tour operator under international package travel regulations.

Where third-party services are arranged:

  • The respective service provider or licensed DMC is responsible for the operation and execution of those services.

  • Their terms and conditions may apply in addition to or instead of ours.

  • Liability for such services rests with the respective provider.

16.3 Cooperation with DMC Partners

For group programs, retreats, and customized itineraries, Bedouin Yoga Camp & Soul Tribe Travel may cooperate with licensed Destination Management Companies (DMCs) based in Jordan.

In such cases:

  • Contracts may be issued either by Bedouin Yoga Camp or the respective DMC partner.

  • Payment schedules, cancellation terms, and liability provisions may be governed by the DMC’s contractual terms.

  • Guests will be informed in advance which entity is responsible for the execution of services.

16.4 Limitation of Liability for Third-Party Services

Bedouin Yoga Camp & Soul Tribe Travel are not liable for:

  • Acts, errors, or omissions of third-party providers

  • Service interruptions caused by external suppliers

  • Accidents or incidents occurring during services operated by third parties

Any claims related to such services must be directed to the responsible provider.

(February 2026)

​​

IMPRESSUM

Responsible Camp Owner:

Suleiman Hammad Alzalabieh, Wadi Rum, Jordan

Contact:

Email: bedouinyogacamp@gmail.com

WhatsApp: +962 7 7230 5737

Website: www.bedouinyogacamp.com

Copyright: Laura Di Salvo & Suleiman Hammad

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